About Us

DFWROS was started to help refugees successfully adapt to their new society. We’re working to help these refugees thrive.

About DFWROS

Our Vision

Our vision is to cultivate the growth, development, and self-sufficiency of refugee families within the Dallas-Fort Worth Metroplex.

ESL
mentorship

Our Mission

DFWROS was established to support and elevate refugee families in the DFW area by offering mentorship, tangible aid, educational opportunities, and facilitating access to essential resources.

Who We Are

DFWROS, a registered non-profit organization and tax-deductible charity, relies on the generosity of our community members for funding. A portion of donations sustains our operational activities. Our aim is to establish a consistent flow of private fundraising from neighbors, friends, and communities, while encouraging recurring monthly donations.

DFWROS was founded to facilitate the successful integration of refugees into their new communities. Recognizing a significant gap in available services—specifically, mentoring—we believe access to mentorship is essential for refugee families to thrive. Our mission is to bridge the divide between refugees and social services, offering ongoing guidance and support.

Mentoring involves weekly sessions dedicated to understanding the needs and concerns of refugee families. We assist with a wide range of tasks, from navigating English language acquisition and accessing educational resources to basic household management and personal hygiene. By providing practical assistance and emotional support, we empower refugees to build fulfilling lives in their new environment.

What We Do

DFWROS was started to help refugees successfully adapt to their new society. DFWROS identified a gap in services currently available to refugees – MENTORING. We believe that to successfully adapt, refugee families MUST have access to a mentorship program as well as have their basic survival needs fulfilled. Our endeavor is to bridge the gap between refugees and social workers who cannot or do not follow through as guides and mentors.

Mentoring a family requires patient listening to their needs and concerns on a weekly basis. We help families with many things; simple and complicated that we take for granted such as: how to speak and communicate in English (e.g. ESL registration), how to gain access to skills, how to register children for school, how to use simple household appliances, how/where to store food, how to cross a road, how to get a library card, how to keep their apartment clean, how to maintain personal hygiene.

Inclusion Policy

DFW Refugee Outreach Services is committed to creating an inclusive and welcoming environment for all refugees we serve in Texas. We believe that everyone has the right to feel respected, valued, and heard regardless of their race, religion, gender, age, sexual orientation, or disability status. Our inclusion policy reflects our commitment to diversity, equity, and inclusion and guides our daily practices and interactions with the community we serve.

Policy Statement:
Our organization is dedicated to fostering an inclusive culture that embraces diversity and promotes equity and belonging for all refugees in Texas. We strive to create a safe, respectful, and welcoming environment that values the unique experiences, perspectives, and identities of our community members. We believe that an inclusive community is a stronger community, and we are committed to building meaningful relationships with all members of the refugee community.

Key Principles:

Respect and Dignity:
We believe in treating all individuals with respect and dignity, regardless of their background or circumstances. We acknowledge the diverse experiences and perspectives of refugees in Texas and seek to honor their unique identities and stories.

Non-Discrimination:
We do not tolerate discrimination or harassment of any kind. We are committed to creating a safe and welcoming environment free from any form of discrimination, including but not limited to race, ethnicity, religion, gender, age, sexual orientation, or disability status.

Accessibility:
We strive to make our programs and services accessible to all members of the refugee community, regardless of any barriers they may face. We work to provide reasonable accommodations to ensure that everyone can fully participate in our activities and programs.

Cultural Competency:
We recognize the importance of cultural competency and seek to understand and respect the unique cultural backgrounds and traditions of the refugee community we serve. We are committed to building cultural awareness and sensitivity among our staff and volunteers.

Collaborative Partnerships:
We believe that collaboration and partnership are key to creating an inclusive community. We work to build relationships with community organizations and leaders to promote a shared vision of inclusion and equity.

Implementation:
Our inclusion policy will be implemented through the following actions:
  • Regular trainings and workshops for staff and volunteers on diversity, equity, and inclusion
  • Ongoing assessment and evaluation of our programs and services to ensure they are accessible and inclusive
  • Feedback surveys to assess the satisfaction and experiences of our community members
  • Continuous improvement and adjustment of our policies and practices based on feedback and evaluation results.
Our organization is committed to creating a safe and welcoming community for all refugees in Texas. We believe that diversity, equity, and inclusion are essential to building a stronger community, and we are dedicated to living these values in all our interactions and programs.

FAQ

Yes, we have been verified since 2016.

9535 Forest Ln Ste 100A, Dallas, TX 75243.

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Our Team

Hiba

Director

Team-2

Maliha H

Director

Basima

Basima

Case Manager